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Welcome to CNS.

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8/28/09: The ESF email system is not available. Thank you for your patience and please report any issues to HelpDesk@esf.edu.

Information about EvergreenX, including where you can connect on Campus, is now available

ESF's latest, more secure and expanded wireless network.

Concerned about computing security? Please see this SU security Web page for some good basic information about computing security.

Threats to computing on the ESF Campus:

Click here for information regarding the latest virus threats to the ESF Campus Network and its users.

Run Windows Update today to avoid any potential exploits of the latest Microsoft security flaws: Information on Windows Update

Before you call us, please answer the following questions:

1) Have you restarted your computer?

This is a common question that we ask when contacted for assistance. Please, before contacting us, restart your computer to see if your issue can be resolved in this manner. It is surprising the number of issues that can be solved with a simple restart.

NOTE: We are not responsible for any perceived loss of data when a user restarts their PC. It is the responsibility of the user to properly save any data prior to restarting their PC or applications.

2) Are the pieces of your PC properly assembled?

Are your Keyboard, Mouse, Monitor, and Network cable properly and securely plugged into your PC? Please check this thoroughly. If you are not certain, unplug them and securely plug them back in to your PC (with your PC turned off).


	Virus Protection at ESF: *For all* PCs that connect to the ESF Campus Network Click here to install the latest Campus version of Symantec Endpoint Protection MR4 (Symantec Antivirus 11). Advantages of using this version are: It is free to users of PCs that connect to the ESF Campus (Both State and personally owned). It is automatically updated to assure that you are always protected. It includes protection against general network threats, Spyware, and Intrusion. Note:** This is version 11.0 (Maintenance Release 4) of Symantec Antivirus. Please click here to learn about upgrading to this new version from the previous ESF Campus versions 9.0/7.6. The gold shield with the green dot means you are protected. If you do not see the green dot, and are connected to the Campus Network, you may need to reinstall the software.


	Purchasing Software at ESF: For information about purchasing software products at ESF, please visit the Resources section of this site. Information is currently available for Microsoft, Adobe, and assorted other software vendors with pricing on state contract or with a Campus agreement.