Network Service Outages:
11/13/09:
All network and computing services at ESF, including internal and
external systems (e.g. email, www, login, etc.), will be unavailable
from 6 am until 10 am on Saturday, November 14 (11/14/2009) due to a
planned power outage. CNS asks that ESF employees please turn off ALL
Computing equipment (PCs, monitors, printers, etc.) at some point on
Friday, November 13 (Today) prior to leaving Campus for the day. The
Campus was most recently notified of this power outage in an email dated
November 10, 2009.
11/12/09:
Computing and Network Services will soon begin improvements to the data
network in several areas of the Campus which will affect all employees
and students using a personal computer on the wired and wireless
networks in these areas. Impacted areas include primarily Marshall Hall
and Bray Hall.
Timeline for Campus Network improvements:
11/13/09: Work will begin.
Between the hours of 4 and 5 PM the ESF wireless network (EvergreenX)
will experience intermittent network service outages lasting 10 to 30
minutes. These outages will be experienced wherever wireless access is
available.
11/22/09: Work will
continue. Between the hours of noon and 4:30 PM users in all affected
buildings will experience intermittent, building-wide wired network
service outages lasting 30 minutes to 1 hour. After 4:30 PM, outages
will be more numerous and longer in duration and will continue until
approximately 8 PM.
11/23/09: Work will
continue. Between the hours of noon and 4:30 PM users in Marshall
Hall will experience brief, intermittent wired network service
outages (in specific areas) lasting 5 to 15 minutes. After 4:30 PM,
outages will be more numerous and longer in duration and will continue
until approximately 8 PM.
11/24/09: Work will
continue. Between the hours of noon and 4:30 PM users in Bray Hall
will experience intermittent, building-wide wired network service
outages lasting 5 to 15 minutes. After 4:30 PM, outages will be more
numerous and longer in duration and will continue until approximately 8
PM.
11/3/09:
Please look out for
suspicious emails.
Computing and Network Services has had numerous reports today of emails
appearing to come from the recipient (both the sender and recipient are
the same). These emails typically have an apparently random subject and
body message with a link. Please do not click the link as there appears
to be a connection between these messages and a new Trojan program that
has appeared on Campus. If you have received one of the emails and have
clicked the link, you may find that your PC’s performance is severely
degraded and that you receive continuous messages warning of infection
from a program called ‘Security Tool.’ Please contact the CNS HelpDesk (X6861/HelpDesk@esf.edu)
to schedule a visit if you find that your PC has been infected with
this, or other, Trojan/Virus.
10/19/09:
ESF
Campus Network service (both wired and wireless), will be intermittently
unavailable from 4:30 pm until 5 pm today (10/19/2009) due to system
maintenance and testing. Outages, when they occur, are planned to be
brief (5 minutes in duration). We
apologize in advance for any inconvenience and thank you for your
patience.
8/28/09 (10am):
The Campus email service
is now available. Thank you for your patience. Please report any
issues to HelpDesk@esf.edu
8/28/09 (6am):
The Campus email service
is still unavailable. Thank you for your patience.
8/27/09 (5 pm):
The Campus email service
is currently unavailable. We are working to return the system to service
and can not now estimate how long this process will take. Thank you for
your patience.
5/1/09:
There will be planned intermittent outages in Campus network-based
software packages (including ESRI products, Erdas products, Envi, Matlab
(research license), and MathCad) this afternoon beginning at 4:30 pm and
ending at approximately 5:30 pm. Interruptions will be brief (10 -15
minutes per system) during this period as we perform maintenance on the
equipment. We apologize for any inconvenience that these outages may
cause.
4/22/09:
Following is a note from SU regarding our Internet outage this morning:
This is an update message for the ITS Alert/Notification titled:
network disruptions reported
This morning at about 10:15 a.m. an electrical power problem
affecting a small number of core network devices caused the
interruption of Internet service to the entire SU campus, and the
SUNY ESF campus. Data network connectivity was also interrupted
between the
Data
Center and the
Maxwell
School and South
Campus. The power problem was resolved at about 10:30 a.m.,
restoring Internet service and network connectivity.
3/31/09:
ESF Campus Wireless Network service (EvergreenX), will be
intermittently unavailable from 4:30 pm until 5 pm today (3/31/2009) due
to system maintenance and testing. Outages, when they occur, are planned
to be brief (5-10 minutes in duration). We apologize in advance for any
inconvenience and thank you for your patience.
3/19/09:
ESF networked services and administrative systems, including internal
and external systems (e.g. email, student records, Faculty/Staff
services, departmental data shares, etc.), will be intermittently
unavailable from 4:30 pm until 5:30 pm tomorrow (Thursday 3/19/2009) due
to planned system maintenance and testing. Users who experience issue
connecting to ESF systems, especially email on a Campus computer, after
this time should restart their PC and try connecting to the specific
system again. General network and Internet service will be unaffected
during this period.
2/11/09:
There was a brief interruption to email/login services on the ESF
Campus Network between 8 and 9 am this morning. During this period,
users could not successfully authenticate and, there fore, could not
successfully login to their PCs or access systems such as ESF email or
some administrative records systems. Thank you to all who reported the
issue to the Help Desk at X6861.
2/17/09:
All Campus networked services, including internal and external
systems (e.g. email, www, etc.), may be intermittently unavailable from
5 pm until 7 pm tomorrow (2/18/2009) due to planned system maintenance
and testing. Outages, if they occur, are planned to be brief (5-10
minutes in duration). We apologize in advance for any inconvenience and
thank you for your patience.
2/19/09:
No negative complaints have been logged as a result of last
nights activities. The required changes were made without incident.
Thank you all for your cooperation.
