Computing and Network Services

State University of New York

College of Environmental Science and Forestry

 

 

 

Please consider the following before installing Symantec Endpoint Protection (Symantec Antivirus 11) or Symantec Antivirus 9:

 

bulletBefore beginning the installation process, be sure to first remove any old antivirus software and restart your computer. This includes old versions of Norton Antivirus (retail and Corporate Editions), MacAfee, etc.  Here is a brief description of how to uninstall a program. NOTE: If prompted for a password when removing the Campus version of Norton Antivirus Corporate Edition (replaced by Symantec AntiVirus 9), use the word 'symantec' (without quotes and in all lower case letters).
 
bulletNorton Antivirus Corporate Edition (version 7.61) is no longer supported and updates to this version will not be automatically installed after February 14, 2008. If you are using Norton Antivirus Corporate Edition 7.61, you must remove it and install one of the newer versions that best fits your PC hardware and Windows version. To determine your current Antivirus version if you are using software provided by ESF, double-click on the gold shield near the clock in the lower right-hand corner of your screen. Version information will be available near the middle of the resulting window.

bulletWindows 98 users MUST install a Windows Update prior to attempting to install Symantec Antivirus version 9. Click here to obtain this update. When prompted, select 'Open' or 'Run' and allow the update to install. No reboot is required after installation. Click here for instructions on determining your current version of Windows and what Service Packs are installed.
 
bulletLog in to your computer with administrative privileges (for users of Windows NT, 2000, XP, and Vista). If you are uncertain if you have administrative rights, please contact us and we will help you determine this.
 
bulletClose all running programs except Internet Explorer (version 5.01 SP2 or higher). A Browser is only required during the installation of Symantec Antivirus 9.
 
bulletSymantec Antivirus 9 installation Browser Requirement: To our knowledge, Internet Explorer 5.01 SP2 or higher are the only supported browsers that can be used to install Symantec Antivirus 9.  Please check that you are reading this message from Internet explorer and not Netscape before proceeding. Any browser should work when installing Symantec Endpoint Protection (Symantec Antivirus 11).
 
bulletPlease disable all download managers, including such programs as GetRight and Netscape SmartDownload, before attempting this process.
 
bulletYou will need a minimum of 100 MB free space on your hard drive to install Symantec Antivirus 9 (Windows 98, Me, NT) and 180 MB free space (plus an additional 440 MB during installation) to install Symantec Endpoint Protection (Symantec Antivirus 11)
 
bulletThis installation and all subsequent updates only work from the ESF campus in Syracuse.
 
bulletWeb Pop-up blockers (such as the one included with Windows XP Service Pack 2) will block the installation of Symantec Antivirus 9. Please disable all Pop-up blockers before proceeding with the installation.
 

 

 

 

 

cns.esf.edu

 

Computing and Network Services
317 Baker Labs
HelpDesk @ esf.edu : 470-6861