Computing and Network Services

State University of New York

College of Environmental Science and Forestry

MyMail users:

1. Change personal email delivery point.

2. Setup new Exchange account in Outlook 2003.

3. Setup MyMail account in Outlook 2003.

4. Move email from MyMail account to the new Exchange account.

5. Remove MyMail account from Outlook 2003.

Detailed Conversion Information:

Change personal email delivery point

1. Go to the following Website: http://its.syr.edu/netid
2. Click ‘Manage your NetID’
3. Log in with your SU NetID and Password
4. Click ‘Change syr.edu mail delivery’
5. Enter <NetID>@ad.syr.edu in the space provided and click Submit (NOTE: This does not change your email address). Please be careful when entering this address.

Once a user changes their delivery point, no new email will be delivered to the old SU email systems. All new email will be delivered into the new SU Exchange systems. Do not complete this step until you are prepared to continue with the rest of the conversion process. No email will be lost, but the user will not have access to it until they have moved to the new Exchange system.

Setup a new Exchange account in Outlook 2003 (On-Campus email access)

1. Start Microsoft Office Outlook 2003.
2. Click Tools à E-mail Accounts… . If asked to close Outlook at any point during this process, do so and complete the remaining steps in this section using the Mail section of the Windows Control Panel.
3. At the E-mail Accounts wizard, select "Add a new e-mail account" and then click the Next button.
4. For Server Type, choose Microsoft Exchange Server and then click the Next button.
5. On the Exchange Server Settings dialog, do the following:
   1. Enter outlook.ad.syr.edu as the Microsoft Exchange Server.
   2. Clear the check from the Use Cached Exchange Mode box.
   3. Enter your SU NetID on the User Name line.
   4. Click the Check Name button.
6. You will be asked to enter your username and password to confirm your mailbox name. Enter your NetID as follows: AD\<NetID> and click Ok. If your NetID and password are accepted, the name of the Microsoft Exchange Server will change to a setting appropriate to the specific user and the User Name will change to the User’s full name.
7. Click Next then Finish
8. You will be prompted to enter your NetID (username) and Password again to gain access to your email account.

Setup MyMail account in Outlook 2003

1. Start Microsoft Office Outlook 2003.
2. Click Tools à E-mail Accounts… .
3. At the E-mail Accounts wizard, select "Add a new e-mail account" and then click the Next button.
4. For Server Type, choose IMAP and then click the Next button.
5. At the Internet E-mail Settings (IMAP) screen, enter the following:

1. Your Name (as you would like it to appear in your outgoing mail)
2. E-mail Address (in the form: YourNetID@syr.edu)
3. Incoming mail server (IMAP): IMAP-SERVER.SYR.EDU
4. Outgoing mail server (SMTP): SMTP-HOST.SYR.EDU 
5. User Name (your NetID)
6. Password (your NetID password)
7. Check the box in front of "Remember Password"
8. DO NOT check the box in front of "Log on using Secure Password Authentication (SPA)"
9. When finished with the above, click the More Settings button

6. In the Internet E-mail Settings window, do ALL of the following:
   1. On the General tab, under Mail Account, change IMAP-SERVER.SYR.EDU to MyMail (IMAP)
   2. On the Outgoing Server tab, check the box in front of "My Outgoing Server SMTP) Requires Authentication" and select "Use Same Settings as My Incoming Mail server"
   3. On the Advanced tab, under Outgoing Server (SMTP), check the box in front of "This server requires an encrypted connection (SSL)"
   4. When finished with the above, click the OK button.
7. At the Internet E-mail Settings (IMAP) screen, click the Next button.
8. At the E-mail Accounts screen, click the Finish button.

Move email from MyMail account to a new Exchange account

1. Drag and drop email from your MyMail folders to your Outlook folders on the Exchange Server. NOTE: This only works if you have setup both the MyMail and the Exchange account in Outlook 2003.

Remove MyMail (or old mailbox.syr.edu POP/IMAP) account from Outlook 2003

1. In Outlook, click Tools à E-mail Accounts
2. Under E-MAIL, select "View or change existing e-mail accounts"
3. Click ‘Next’
4. Click the account you wish to remove (MyMail, POP/IMAP, etc.)
5. Click ‘Remove’