Computing and Network Services

State University of New York

College of Environmental Science and Forestry

General Conversion Procedures:

Need Outlook 2003? Click here to download and install it:

Note: This download is available only while on the ESF Campus

February 4, 2008

SU email systems are being upgraded.  PINE, POP/IMAP access to mailbox.syr.edu, and Orangemail will cease to function at the end of the day on 2/14/2008.  As of that time, SU will only support MyMail and SU Exchange.

MyMail or SU Exchange?

At this time, MyMail is generally used by students.  SU Exchange is currently only for faculty and staff.  As Exchange has a larger storage limit and potential for shared information, and because MyMail is slated to retire sometime in the not-to-distant future, we recommend faculty and staff users of the retiring SU systems switch to Exchange using Outlook 2003 or Outlook web-access as clients rather than MyMail. 

SU email conversion: Moving to SU Exchange

Goal: Convert users of the outdated versions of SU email to the new SU Exchange system using Outlook 2003 or Outlook Web-access as clients. NOTE: Your email address does not change at any point in this process.

Things to note before you convert:

Time-line: Old SU email systems that are currently in use include PINE, POP/IMAP access to mailbox.syr.edu, and Orangemail. These systems will cease to function at the end of the day on 2/14/2008.

Valid SU NetIDs are a must: You will need a valid and active SU NetID to participate in the new SU Exchange system. We advise users to go to the SU Web site and confirm their NetID before proceeding. To do this, go to HTTP://its.syr.edu/netid. An additional test that we recommend is to go to Moon Library or the Computing Center in Baker Lab and use your NetID to log into one of the many public PCs. If you can successfully log into any public PC in these areas, you will be able to convert your email without delay.

Storage Limits: SU has set a 750 MB limit on server storage. This is a considerable increase over the outdated systems.  A user will be warned when they have exceeded 500 MB and will no longer be able to send email when they reach the 750 MB limit. Users will, however, be able to continue to receive email (up to 1 GB) past the 750 MB limit even though they cannot send email past the 750 MB limit.

On-Campus access to SU email: On-Campus access to the new SU Exchange system is through Microsoft Outlook 2003. Computing and Network Services (CNS) supports Outlook 2003 as it is the only mail client recommended by SU and SUNY.  Follow the links in the upper left task bar for general instructions on setting up Outlook 2003.

n     Mac Mail users should see HTTP://woodsman.esf.edu for assistance. 

n     If you wish to use another mail client, please adapt the IMAP instructions and settings below when setting up your client of choice. 

Off-Campus access to SU email: Off-Campus access to the new SU Exchange system is through Outlook Web Access (HTTP://Exchange.syr.edu); this is the same version of Webmail used by ESF email users.

n     Mac users should see HTTP://woodsman.esf.edu for assistance. 

n     If you wish to use another mail client off-Campus, please adapt the instructions and settings under “Setup IMAP access to a new Exchange account in Outlook 2003” below when setting up your client of choice. Computing and Network Services supports Outlook Web Access for off-Campus access to email stored on the SU Exchange system.

Email addresses: This process does not change your email address.

Users automatically forwarding SU email to ESF: Users who have their forwarding address for SU email set to <NetID>@esf.edu are already set up to receive their @syr.edu email in their @esf.edu account and this will continue to be the case after 2/14/08. These users do not need to migrate/convert their SU email unless they wish to maintain separate ESF and SU accounts.

n     If you choose not to migrate/convert your SU email, any messages that you have stored in that account will be deleted and the account removed at the end of the business day on 2/14/08. After this time, new email to users in this situation will continue to be forwarded to the ESF email system and their @syr.edu email address should remain valid. If you wish to have your SU email account reactivated (in the new SU Exchange system) after that date, contact HelpDesk@esf.edu for assistance.

CNS recommends that everyone convert to MyMail regardless of whether they think they want their SU account or not. This way the account and its contents will still exist after 2/14/08.