Getting Help

Help Request (Comment/Concern/Question) and Software Request Form

Please fill out the form below to request help from us:

1) What type of problem are you having?

Hardware	Software	Don't know
Comment/Concern/Question (no problem)
Request Microsoft Office download NEW!**
**Specify PC or Mac version under 'description' below.

2) What department are you with?
3) What is your position?

4) On a scale from 1 to 10 (1=not bad at all & 10=very bad),
how would you rate the severity of your problem:

5) Enter a brief description of the problem (or your Comment/Concern/Question):

6) Tell us how to get in touch with you:


	Service Priorities: CNS Service priorities are as follows: 1) Administrators 2) Administrative Staff 3) Faculty 4) Graduate Students (network connection only as time permits) The above priorities assume that the user is requesting assistance with a Campus/state owned machine that is on the ESF Campus. Any new requests in a higher priority category will delay current requests in a lower priority category. Graduate Student network connection requests are accommodated once a month or as time permits.


	Help with Microsoft Office Some light help with Microsoft office products can be found here.