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  Uninstalling Software

 

Generally, removing a program can be accomplished as follows:

 

  1. Click on the "Start" button on your task bar.
     
  2. Select "Settings" then "Control Panel" (or just "Control Panel" depending your version of Windows).
     
  3. Double-click on the "Add/Remove Programs" Icon.
     
  4. Look through the provided list and find the software you wish to remove.

Some programs, such as Norton Antivirus, contain multiple entries in your 'Add/Remove Programs' list. These may include: LiveUpdate, LiveAdvisor (with some versions), and Norton antivirus XXXX, where XXXX is a version. It is best if all of these components are removed before installing a new version of the software.

  1. Highlight your old software by clicking on it once with the left mouse button.
     
  2. Click on the "Add/Remove" or "Change/Remove" button (Depending on your version of Windows) and answer "Yes" or "Next" as prompted.

NOTE: If prompted for a password when removing the Campus version of Norton Antivirus Corporate Edition (recently replaced by Symantec AntiVirus), use the word 'symantec' (without quotes and in all lower case letters).
 

NOTE: If prompted whether you wish to delete any quarantined items (infected items) please choose "Yes."

  1. Restart your computer when the removal is complete. This is usually a good practice even if the process does not specifically tell you to do it.


 

 

 

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State University of New York
College of Environmental Science and Forestry
Syracuse, New York

Computing and Network Services
22
Bray Hall - 317 Baker Labs
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